Tuesday, June 30, 2009

E-gold rejects identification documents

I am an E-gold user since many years.
It looked as a very stable system so I decided to keep most of my funds in the system, as a gold investment. Last year they had some troubles with the feds and changed their policy. They requested me to send some docs, I did and now when I login I get:

Photo ID permanently rejected.
Reason previous document was rejected: Refuse Service
Proof of Residence permanently rejected.
Reason previous document was rejected: Refuse Service


I asked for explanation, and they cited from the Terms of service that they reserve the right to reject any user for any reason.
I have no idea now how could I recover my money. It's sad, because I trusted both E-gold and Moneybookers and they both let me down. I was always suspicious about Paypal, but in many years, Paypal was the most stable and I had almost no problems with it.